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had been there before had left or gone. and that s when we start to realise that things have changed. it was still difficult to get a doctor appointment at our surgery. so we took her to a&e instead. more than a month after her symptoms began, blood tests in hospital revealed isla had an acute form of leukaemia. i feel the not being able to get an appointment with any gp, let alone the same gp, has been detrimental to isla s health. if we d seen the same doctor, i think it could have been spotted a lot quicker and we wouldn t have had such a poorly child. isla s now receiving treatment at a specialist cancer unit. it s really tough. it s very tough. it s a very lonely place. 0perose says it s unable to discuss individual cases, but all patient complaints are logged, fully investigated and, depending on the seriousness, shared with local commissioners, the wider

Doctor appointmentA eBlood testsWouldn tCancer unitWider nhsPatient complaints