Royal Mail and CWU reach accord Jo Francis Friday, February 5, 2021
Union members at Royal Mail have given a resounding vote of confidence in the new framework agreement about future working practices, job security and pay at the group.
Royal Mail: new services include parcel collection
Eligible members of the Communication Workers Union (CWU) voted 91.5% in favour of the agreement.
Royal Mail said it welcomed the ballot result, which will allow it to implement technology changes to boost efficiency – such as doing away with manual sign in and sign out processes – and give the business greater flexibility.
“There will also be a revised and quicker dispute resolution process to enable agreement on change to happen more quickly, and a process to trial and deploy new ways of working and technology more swiftly,” Royal Mail stated.
Feb 3, 2021 | Parcel, Post |
Royal Mail has announced it is pleased that members of the Communication Workers Union (CWU) have voted overwhelmingly in favour of the framework agreement on the strategy and future direction of Royal Mail, operational change, pay and job security.
91.5% of eligible CWU members voted in favour of the agreement.
On 22 December 2020 the Company announced details of the framework agreement reached with the CWU. The agreement covers:
Focus on swifter change
The agreement will allow Royal Mail to make more frequent revisions to the network and introduce the use of technology to improve both customer service and efficiency. Deployment of revisions and realignment activity is planned for all operational areas by the end of October 2021, with annual revisions thereafter. The introduction of technology will replace handwritten manual sign‐in / sign‐out and provide more meaningful data to enable a more efficient service to customers. There will also b