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The Divide: How local governments are leading on digital inclusion

The Divide: How local governments are leading on digital inclusion
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Community Access Distributes Dozens of Free Laptops and Mobile Hotspots to Tenants and Participants

Illinois to launch volunteer program for digital literacy training

Dec 11, 2020 | STATESCOOP Through a new partnership with the nonprofit National Digital Inclusion Alliance, Illinois officials next year will deploy a team of volunteers to assist residents of low-income and rural communities with digital literacy skills. The program, called the Connect Illinois Digital Navigator Network, will train applicants to provide “comprehensive digital literacy coaching” to people across the state that are unsure how to connect to the internet, use their devices and access applications on those devices, Matt Schmit, the head of the Illinois Office of Broadband, said during a webinar Friday. The program is based on a model that the National Digital Inclusion Alliance launched earlier this year in Appalachia and Salt Lake City to foster technology help for people who were stuck at home, said Paolo Balboa, a program manager at the organization. Cities like Philadelphia have also launched digital navigator programs of their own, s

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