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How Hospitals Are Trying to Improve the Patient Experience

During Covid-19, patient complaints soared. Here are some of the biggest gripes, and what hospitals are doing to address them.

Laura landroDow jones company incAll rightsJournal reportsCorporate industrial newsPolitical general newsRespiratory tract diseasesMedical conditionsOutbreaks epidemicsNovel coronavirusesInfectious diseasesWsj pro comHeather geislerSven gierlingerBruno tilsonDana caviness

Hospital and Health System CXOs to Know

Chief experience officers balance the best interests of caregivers, patients and leadership to improve and continue to deliver excellent care and patient experience at their organizations.

United statesArlington heightsThomas jefferson universityCity ofUnited kingdomPresbyterian hospitalLoretto hospitalCook countyLos angelesHoward countyNew yorkFox chase cancer centerSan franciscoUniversity medical centerSan diegoThomas jefferson university hospital

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