BASSETERRE, ST. KITTS (20th April, 2021): St. Kitts is relaunching its Heart of St. Kitts Sustainability Charter program in an effort to promote a responsible restart of tourism on the island. The Sustainability Charter provides a framework of best practices for the local tourism industry and is led by the St. Kitts Sustainable Destination Council in partnership with the St. Kitts Ministry of Tourism.
The COVID-19 pandemic highlighted the need to update the program which was originally developed in 2017. Over the past few months, the Charter was revised with support from the global NGO Sustainable Travel International and input from more than 30 local businesses. The Charter outlines key areas of sustainability, such as waste management and community development, and lists concrete actions that businesses can take to improve their performance within each. The revised Charter addresses new best practices and pressing issues – such as the climate crisis, equity and inclusion
At the start of the pandemic last year, passenger rights advocate Adeline Noorderhaven found herself in the most far-reaching dilemma anyone in her field had ever faced: Airlines grounded almost every flight, and virtually every passenger expected a refund. This was obviously not possible for airlines considering the scale of cancellations that started in March 2020, says Noorderhaven, president of the Association of Passenger Rights Advocates, which advocates for the rights of all air travellers entering the European Union. Instead of cash, airlines were handing out vouchers. We have therefore been focused on passengers fighting to get their money back, she said.
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