so it s very, very conflicting. 60 seconds ago the paddle wheel steamboat went by. i made the international symbol to blow your steam horn, and they did. it s an incredible moment that can only happen here, and the french quarter is bustling. again, it s a tale of two cities. we need help! reporter: it was the cry heard around the world. help, help! reporter: why iso one helping up. we just need some help and support. reporter: there was one voice in the crowd that caught our attention because it was heartfelt and innocent and it made sense. it came from a 9-year-old boy, charles evans. it is so pitiful, pitiful and shamed that all these people are out here. they have over 3,000 people out here with no home, no shelter. what are they going to do? what are we going to do?