us that we were never in danger. so after the fire. after it was put out. i m sorry? did you always believe them? i tell you when i get an announcement at the airport about airplanes, i m always suspicious. no. there had been rumors on the ship that carnival was not necessarily telling us everything at all times, i felt they were doing the best they could under an extremely difficult situation and i never felt that we were in jeopardy. they kept us as comfortable as possible. they worked very diligent to keep everybody informed and the best they could. i mean, they had a lot of people in the middle of the gulf of mexico. and they had to work a plan out, so, i think they did a very good job. i m very happy with the way they handled it. greta: and did the five days seem like five days? five minutes, or seem like five years. yes, yes. five months, maybe. greta: five months. or five minutes.
i was thinking, you know, maybe 12, 18 hours we re talking about. i had no idea the situation was going to become this bad. greta: what i assume that your boyfriend gave your number in case of emergency and that s why you got the robo call? yes, that s right. greta: did you talk to him on sunday? i did. the first phone call i received from him was very brief. it was probably about a minute and very kind of, you know, garbled where you know, i could hear every fourth or fifth word, but you don t want to necessarily interrupt to say i can t understand you, you kind of just want to listen. so you know, that was the first i heard. he pretty much just said, you know, we re okay. we re it s going to be a while until we re home. greta: did you talk to him over the course of the week?
and groom. no, absolutely. they absolutely will not forget this trip. you know, as far as the conditions, you know, i mean, it is pretty bad. it s just sewage everywhere and no running water. and you know, toilets overflowing, everything that you ve already heard. it s just a bad situation and the sooner we can, you know the sooner they can get off that boat the better. i just hope that, you know, the last i heard from him he said that they had actually put some guys on who were with customs so they could, you know, take care of all that before they got off the ship. and something they do anyway, are you familiar with na. greta: yeah, yeah. and so, you know, hopefully they ll be able to cut off at least a couple of hours, you know, anything, any thing that
experience as they possibly could for our guests and i want to thank them very much. now, one of the nice things for me is to see that many of our guests in online media and other types of media have recognized just how hard our crew has worked and i appreciate the patience of our guests and their ability to cope with the situation and i d like to reiterate the apology i made earlier. i know the conditions on board were very poor. i know it was a very difficult, and i want to apologize again for subjecting our guests to that. we pride ourselves in providing our guest with a great vacation experience and clearly we failed in this particular case. now, there s one other thing, i know we have been making media updates as we ve gone throughout the course of the day providing status of what s
room so we were okay, pretty much. but we were very concerned. greta: go ahead. and we looked, we looked for the life vests for sure. greta: kim, i suspect there s some people who sort of grin and bear it. some people who are really angry and some people are really scared. is that a fair assessment that denver people responded differently? absolutely people responded differently. there were many people that, you know, were able to make the best of it. i had he say most people were able to make the best of the situation. we really didn t have a choice. but it was very frightening with the fire occurred. many people went to the muster stations and stayed there, even after we were told to go back to the rooms, people stayed at the muster station, but it was very frightening and you know, i hope there s been rumors that there may have been problems with the engine before on this ship.