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Early last year I purchased tickets for myself and a friend to attend talks at Oxford Literary Festival, which was meant to take place in April 2020.
Due to the coronavirus, the festival was cancelled and the voluntary organising committee has asked that we offer the payment as a donation due to their own financial difficulties caused by the pandemic.
This is unacceptable as we are both relying on our state pension and unfortunately are not in a position to just write this off. What can I do to get my money back?
One festival-goer was told she couldn t get a refund for the cancelled event, only new tickets