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Almost no fixed-rate energy deals are cheaper than the Ofgem price cap

Research from Warm This Winter found that most of the 383 fixed-rate tariffs on the market are not as cheap as price-capped bills and can come with very high exit fees.

United kingdomSimon francisEnd fuel poverty coalitionScottish powerOvo energyBritish gasCornwall insightFiona waters

Why you should use your energy supplier s app

Send gas and electricity meter readings, top-up your meter and see your energy use with an app

United kingdomSainsbury energyScottish powerOctopus energyShell energyBritish gasOvo energyApp store or googleUtility warehouseBoost powerApp store

British Gas Installed My Smart Meter 9 Feet Off The Ground Now It s Gone Wrong! Not Only That, But The Engineers Locked My Gas Meter Box And Didn t Even Leave A Key

Struggling up a ladder to read a 'smart' meter that has stopped working is all part of the brave new world for electricity and gas customers.

United kingdomNorth yorkshireThornton le daleMike redfern jonesGraham murrayCarole winnOvo energyBritish gasSmart energyOctopus energyScottish powerEnergy ombudsmanMoney mailNorth walesCitizens advice

British Gas installed my smart meter 9 feet off the ground now it s gone wrong! Not only that, but engineers locked my gas meter box and haven t even left a key

Struggling up a ladder to read a smart meter that has stopped working is all part of the brave new world for electricity and gas customers.

United kingdomThornton le daleNorth yorkshireCarole winnMike redfern jonesGraham murrayScottish powerOvo energyBritish gasOctopus energySmart energyEnergy ombudsmanMoney mailNorth walesCitizens advice

British Gas installed my smart meter nine feet off the ground

Carole Winn, of Thornton-le-Dale in North Yorkshire, (pictured) has to take readings manually after her smart meter stopped working six months ago.

United kingdomNorth yorkshireThornton le daleGraham murrayMike redfern jonesCarole winnSmart energyScottish powerOctopus energyEnergy ombudsmanBritish gasOvo energyMoney mailNorth walesCitizens advice

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