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Hotel Management Company Investments in Staffing, Maintenance and Renovations Reflected in Overall Guest Satisfaction, J D Power Finds

Article - Hotel Management Company Investments in Staffing, Maintenance and Renovations Reflected in Overall Guest Satisfaction, J.D. Power Finds - Davidson Hospitality Group and Dimension Hospitality Rank Highest in a Tie in Overall Guest Satisfaction

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Marriott in Jasper wins Marriott Gold Circle Award

Fairfield by Marriott in Jasper has been recognized as a Marriott Gold Circle Award winner.

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Sarah Titus has been appointed General Manager at Caption by Hyatt Beale Street Memphis

Titus has more than 15 years of unparalleled industry knowledge and experience, having held various front-of-house, back-of-house and managerial positions. After graduating from Eastern Illinois University, Titus began her hospitality career at the Hard Rock Hotel Universal Orlando where she worked her way up the ranks from a front desk agent to assistant guest services manager. Longing to be back in the Windy City, Sarah took her talents to Hard Rock Hotel Chicago, where she later expanded her portfolio by working with brands including Marriott, Hilton and Preferred Hotel Group before joining the Hyatt family. Just prior to her role in Memphis, she was the hotel manager of the Chicago Athletic Association Hotel, where she played an integral role in leading the hotel to maintain a 90% Overall Guest Satisfaction score for four consecutive years. In her newly expanded role, Titus is managing the opening logistics for Caption by Hyatt Beale Street Memphis, and ultimately will bring a focu

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IHG Hotels & Resorts Recognizes 400+ Americas Hotels For Delivering Excellent Guest Experiences In 2020

IHG Hotels & Resorts Recognizes 400+ Americas Hotels For Delivering Excellent Guest Experiences In 2020
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Sarah Titus has been appointed General Manager at Hyatt Centric Beale Street Memphis

Titus has more than 15 years of unparalleled industry knowledge and experience, having held various front-of-house, back-of-house and managerial positions. After graduating from Eastern Illinois University, Titus began her hospitality career at the Hard Rock Hotel Universal Orlando where she worked her way up the ranks from a front desk agent to assistant guest services manager. Longing to be back in the Windy City, Sarah took her talents to Hard Rock Hotel Chicago, where she then expanded her portfolio by working with brands including Marriott, Hilton and Preferred Hotel Group before joining the Hyatt family. Most recently, she was the hotel manager of the Chicago Association Hotel by Hyatt, where she played an integral role in leading the hotel to maintain a 90% Overall Guest Satisfaction score for four consecutive years. In her new role, Titus will continue to bring a focus on guest satisfaction, handling daily operations, staff development, budgeting a nd financial planning, and

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