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Your problems, our solutions -- the Let Joe Know team is fighting for you!

When you buy trip insurance, you'd expect it to pay if your trip is canceled. That's why Dave Henning says he bought it, hoping he wouldn't have to use it when he set up a family trip to Portland.

Will your warranty pay off? Arizonans fight for guaranty

A lot of products are sold as having great warranties in case something goes wrong.

Another Valley senior fights to get back refundable deposit from care home

Some facilities offering all of these options ask for a large deposit upfront called an entrance fee, and there's a refund if the resident leaves within a certain time period.

Missing mail, towing trouble, car costs - turning your problems into solutions

You may call it "snail mail" compared to the speed of emails, but a lot of people still depend on getting bills, cards, and even money in the mailbox, not the inbox.

An inconvenient delivery; what do you do when a truck hits your car?

Just about every day, you see a delivery truck somewhere on your street. It's usually a convenient way to get what you bought online, but there are times when it can also be a big inconvenience.

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