Eric Bahn is a cofounder and general partner at Hustle Fund, an early-stage venture capital firm. His wife, Beatrice Kim, runs a life-coaching practice.
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Leigh Thompson is an MBA professor and author of Negotiating the Sweet Spot: The Art of Leaving Nothing on the Table.
If companies want their people to be skilled negotiators with customers, they need to be ready for it to be turned back around on them.
Take negotiations out of the closet and put aside the win-lose mentality of negotiations.
I recently led negotiation training for new sales managers in a large global organization. The focus was on the sales-customer relationship, but very quickly, the Q&A session turned to salary negotiations and the smart group quickly realized that all of their negotiation skills could be used in their own salary negotiations.
Bryan Woolston/Reuters
Natalie Foster is the cofounder of the Economic Security Project, a network dedicated to advancing a guaranteed income in America.
She says in the wake of COVID-19, economic resilience can be part of our reality through guaranteed income.
Guaranteed income is a robust response to so many contradictions.
We see the benefits of divorcing work from worth playing out in Stockton, California. Mayor Michael Tubbs, the first Black mayor elected to office at the ripe age of 26, is running a guaranteed income pilot. He makes the case that poverty comes from a lack of cash, not a lack of character.
Naomi Ionita is a partner at Menlo Ventures focused on early-stage B2B SaaS companies.
She says creating a team to research customer demand is worth the extra work.
Ask customers questions about perceived value and willingness to pay, and revisit pricing strategy every 6 months.
Most startups are leaving money on the table when it comes to pricing their products and services (see part one of this series). Successfully matching price to value identifying the highest price customers will comfortably pay for your product or service requires a pricing process or a systematic approach to user research and experimentation.
It s common for startups to not know where to start when it comes to monetization.
It was already sold out. It couldn t have been more than 1 second.
The clock was ticking on the Open Editions and my sense of FOMO started to build. I had to decide if I really wanted this. $969 was a lot of money, but I d spent more than that on trips to Vegas. I figured this might be a better bet.
I clicked to purchase the Pikachu. The purchase didn t go through. I tried again and once again the transaction errored. The five-minute period was almost up. I clicked purchase a third time, and a spinning icon rotated for what seemed like more than a minute and the clock continued clicking down. Finally, the site confirmed the purchase and the screen filled with digital confetti and a congratulations message. I got #100/123.