Palo Alto (California) [US], February 23 (ANI/BusinessWire India): Uniphore, a leader in conversational AI and automation, today announced it was named a leader in the Opus Research Conversational Intelligence Intelliview report. Uniphore is recognized for its suite of solutions that address critical needs in both CX and Sales functions. In this report, Opus evaluates vendors on their ability to "promote collaboration, accelerate sales, enhance employee productivity and job satisfaction, enable agent training, improve chatbots and intelligent assistants, and provide a defined competitive advantage," and scores them on business impact and vision, and product completeness. Click here for complimentary access to the report. Conversations are a business' most valuable asset. With X platform as its foundation of AI, RPA and automation, Uniphore offers two comprehensive portfolios to address enterprise needs. Its U portfolio helps companies analyze every customer interaction ac
/PRNewswire/ Invoca, the cloud leader in AI-powered conversation intelligence for revenue teams, today announced that Opus Research has named Invoca as a.