A group of 15 U.S. senators on Friday demanded Southwest Airlines Chief Executive Bob Jordan answer questions about the low-cost carrier's holiday A group of 15 U.S. senators on Friday demanded Southwest Airlines Chief Executive Bob Jordan answer questions about the low-cost carrier's holiday meltdown that led to nearly 16,000 flight cancellations.
Can Southwest Airlines prevent a meltdown as bad as last year's in the future? Southwest Airlines is owning up to its mistakes. Company CEO Bob Jordan recently apologized again and took responsibility for the issue that caused the various canceled flights passengers experienced during the latest holiday season.