it went from us sleeping in my car sometimes and trying to wash up in bathrooms of restaurants and things like that. and i m sorry. five kids, right? i have five as a mother to see your child and say for christmas i don t have anything, didn t have a tree, i didn t have a living room but coming to operation cover chicago, they did not turn me away. reporter: now, year later, she s a member of his church and volunteering for the toy drive. what is it like for you to now get to help those families and see that joy i remember my kids when they didn t have and they were like oh, my god so, yeah for me, literally, it is priceless it is priceless. reporter: even during this holida scramble, hope springs eternal. savannahel srsle, nbc news, chicago. when we come back, one man s christmas mission, heart felt reason he goes so big for the holidays
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