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Openserve enhances customer experience with new digital channels

Openserve enhances customer experience with new digital channels
techcentral.co.za - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from techcentral.co.za Daily Mail and Mail on Sunday newspapers.

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Openserve transforms broadband in SA with even more customer value

Openserve transforms broadband in SA with even more customer value Five years after its founding, Openserve has established itself as South Africa’s leading network infrastructure provider and is committed to delivering the ultimate broadband experience and offering even more value to its customers. The company has more than 2.4 million households covered with fibre either directly to the home (FTTH) or to the cabinet (FTTC), with a national coverage spanning metros, urban areas, small towns and townships. But more than having the widest footprint across South Africa, it will in the near future announce exciting fibre expansion plans to provide FTTH services to the entire FTTC footprint. Openserve continues to work relentlessly at offering the customer the best value and best network experience.

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The Power of Connectivity - The Mail & Guardian

The Power of Connectivity This story is sponsored Once a luxury, connectivity has become the fourth utility. Featuring alongside electricity, water and sewerage as services that are vital to economic and social development, connectivity is the key to participating in our connected, digital world. At a very basic level, this connectivity needn’t necessarily enable the most high-tech or advanced technologies to have an impact, notes Mark Walker, Associate Vice-President for south, east and west Africa at the IDC (International Data Corporation). Today, your humble one-man band can promote his business, engage with customers and transact using a simple smartphone and an internet connection. Issues arise and gaps appear when access is limited, when quality is poor, when costs are prohibitive, when security is questionable and when connections are unreliable. So how do we minimise these inhibitors?

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