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Public value creation is one of the most important opportunities of open government data (OGD) for different stakeholders including public sector agencies, private businesses, academia, citizens, and civic organizations. However, OGD has hardly any value on its own, yet the value is created by its use, hence supporting OGD portal use is a key point to delivering public value. Indeed, making an effective impact on OGD requires users to activate its value. Therefore, this study aims to propose a model to explore factors that hinder or facilitate public value creation using OGD from the public sector employee perspective. Using the DeLone and McLean (2003) model as a theoretical basis with the combination of the Moore (1995) framework, the study model was validated in the Australian public sector, using partial least square structural equation modelling. The results of this study support the validity of the research model and discover the factors that have a significant influence on publi

Australia
Australian
Australian-public-sector
Open-data-quality
Open-government-data
Pen-government-data-portal-quality
Public-value
Service-support