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Online Travel s Letters to Shareholders Should Nix the Fluff, Stick to Facts

Airbnb is one of the chief practitioners of public relations-strewn earnings reports in the online travel sector and Sonder dips in.

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Expedia CEO Interview: Our Tech Was an Anchor Thwarting Innovation

Expedia Group CEO Peter Kern thinks Google's vacation rental metasearch offering won't work because the big partners have opted out.

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Uber as Next Travel Powerhouse? Highly Doubtful

Online Travel This Week What is the first thing people do when planning that dream vacation? Is it to figure out which car or train will take them from

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Sonder Expands Sales Team to Tap Into Traditional Hotel Biz

Sonder hopes to disrupt hospitality by reducing the costs of hotel operations, but it is expanding its sales team to do things the brands do.

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New Airbnb Guest Complaint Policy Tries to Balance 2-Sided Marketplace

Airbnb next month will install a new policy for handling guest complaints, giving them up to 72 hours upon discovering an issue.

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