Order Management Integration, Omni-Channel Capabilities and Flexible Fulfillment Top POS and Customer Engagement Priorities in 2021, According to New RCP Report
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85% of Retailers Indicate Growing and Enhancing Digital Commerce as Top Business Priority for 2021
Flawless execution of omni-channel capabilities and last-mile delivery or pickup is the expectation and key differentiator driving loyalty for most retailers. BOSTON (PRWEB) February 22, 2021 According to the recent Retail Consulting Partners (RCP) POS & Customer Engagement Survey, 85% of retailers have ranked growing and enhancing digital commerce as their top business priority in 2021. No big surprise, given the explosive growth in online transactions in 2020, but digital is only part of the experience as customers still expect a seamless, anywhere, anytime, anyhow experience across all channels. The store remains the central customer experi
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The Covid-19 pandemic has expedited the growth of e-commerce and it’s imperative for retailers and consumer packaged goods vendors to reimagine their operations if they want to stay competitive. We ask Microsoft and its partners how they can achieve this
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Supply chain disruptions, store closures, fluctuating product demand and rapidly changing consumer behaviours have significantly altered the retail landscape since the onset of the Covid-19 pandemic, with a larger proportion of sales moving online than ever before. According to McKinsey & Company’s Adapting to the next normal in retail: The customer experience imperative report, e-commerce sales for apparel, beauty products and department stores have increased by almost 10 per cent this year, while e-commerce penetration in the grocery sector rose from three per cent up to 10 per cent during its peak.
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The “Global Multichannel Order Management Solutions Market” provides up-to-date information on current and future industry trends, enabling readers to identify products and services to increase revenue growth and profitability. This research report provides in-depth study of all key factors affecting global and regional markets, including drivers, imprisonment, threats, challenges, opportunities and industry-specific trends. This report cites worldwide trust and specimens with leading players downstream and upstream analysis.
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This market research report on analyzes the growth prospects for the key vendors operating in this market space including
Openbravo, Veeqo, Salesforce.com, Capillary Technologies, Aptos, enVista, Fluent Commerce, IBM, Infor, Kibo, Manhattan Associates, Mi9 Retail, OneView Commerce, Oracle, Radial, Softeon, Symphony RetailAI, Tecsys(OrderDynamics).