Onecloud Cpaa News Today : Breaking News, Live Updates & Top Stories | Vimarsana

Avaya OneCloud CCaaS Brings Digital Contact Center Capabilities into New Markets Avaya has expanded the availability of its Avaya OneCloud CCaaS contact center solution into forty countries, providing organizations globally with digital capabilities that better connect customers and employees across any touchpoint, modality, device, and channel. Avaya OneCloud CCaaS is a key part of the AI-powered Avaya OneCloud experience platform that includes workstream collaboration, unified communications and communications platform as a service solutions with OneCloud UCaaS and OneCloud CPaaS. According to IDC, 84 percent of consumers consider “experience” as important as a company’s product or service, and 92 percent say customer experience has a great influence on future purchase decisions. Avaya OneCloud CCaaS enables organizations to create true customer experience centers, by easily expanding their digital capabilities to benefit from everything cloud has to offer. This includes

Avaya onecloud cpaaAvaya onecloud ccaaOnecloud ccaaAnthony bartoloMary wardleyAvaya onecloudOnecloud ucaaOnecloud cpaaBring your own channelVice presidentExecutive vice presidentChief product officerஅந்தோணி பார்டோலோதுணை ப்ரெஸிடெஂட்நிர்வாகி துணை ப்ரெஸிடெஂட்தலைமை ப்ராடக்ட் அதிகாரி