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iTWire - Genesys, AWS team up in Strategic Collaboration Agreement

Global cloud provider in experience orchestration Genesys has announced a new Strategic Collaboration Agreement (SCA) with Amazon Web Services(AWS) it.

Kymberli ohaganOlivier jouveRuba bornoAlberta motor associationContact centre intelligenceGenesys cloudCentre intelligenceAmazon transcribeAmazon lexAmazon pollyAmazon kendraKymberlio haganTechnical analystChief product officerVice presidentWorldwide channels

Genesys names CMO

Genesys names CMO. From PR Week

Olivier jouveBarbara holzapfelTony batesGenesys cloudGenesys engage

Genesys Introduces AI Experience, A Complete Way for Businesses to Orchestrate Unique Customer Journeys

/PRNewswire/ Genesys®, a global cloud leader in experience orchestration, today introduced Genesys Cloud AI Experience, a new solution designed to help.

Dave schubmehlOlivier jouvePrnewswire genesysRachel faulkner perezNectar communicationsGenesys cloudCustomer journeysGenesys predictive routingGenesys predictive engagementNew genesys cloudGenesys multicloud

Genesys Named A Leader In 2022 Gartner Magic Quadrant

The company attributes its continued recognition to its native customer and employee experience capabilities, , Genesys

Olivier jouveGartner incCustomer centre at virgin atlanticMagic quadrantGenesys cloudCeri daviesCustomer centre

Genesys Named a Leader in the 2022 Gartner® Magic Quadrant™ for Contact Centre as a Service

Company positioned highest for ability to execute for second year in a row Genesys®, a global cloud leader in customer experience orchestration, has been

United statesOlivier jouveGartner incContact centreCustomer centre at virgin atlanticMagic quadrant for contact centreMagic quadrantGenesys cloudCeri daviesCustomer centreNorth americaWestern europeInteractive intelligence

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