Restaurant owners concerned reputation will be marred by third-party delivery services
The Staff at Bowlyou’s Ice Cream and Grill in Milan has been feeling the cold.
“It impacts more than, you know, the reviews, it impacts our staff financially,” said April Bowlyou.
April is one of the owners of Bowlyou’s. Over the last few months, she’s noticed people placing orders on the popular delivery app, GrubHub.
That app, which became even more popular in the last year, doesn’t have the correct menu or pricing, Bowlyou said.
“All of the negativity is falling back on the business, that we didn’t have the order correct, we didn’t have the order ready on time and delivered out on time, when in fact it has nothing to do with us,” Bowlyou said.
Restaurant owners concerned reputation will be marred by third-party delivery services
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Restaurant owners concerned reputation will be marred by third-party delivery services
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