their business plans. also companies, despite commitments in their business plans. their business plans. also ofwat sate oor their business plans. also ofwat sate poor performance - their business plans. also ofwat sate poor performance has - their business plans. also ofwat i sate poor performance has become the norm. this is been going on for years and years. is there any indication this will improve in anyway? indication this will improve in an a ? , indication this will improve in an a? , ., , anyway? exactly, some of these incidents they anyway? exactly, some of these incidents they highlight - anyway? exactly, some of these incidents they highlight have i anyway? exactly, some of these l incidents they highlight have been going on for years. they have stepped up fines for companies and noted in november last month, they put a fine of r record £132 million against these companies, some of which will go back to the treasury to pay for environmental performance and some £17 mil