The pandemic exposed how old-school tech hampers access to health care and other public services. With new federal funding, states finally have a way to upgrade, if they seize the opportunity.
The pandemic exposed how old-school tech hampers access to health care and other public services. With new federal funding, states finally have a way to upgrade, if they seize the opportunity.
COVID-19 exposed just how antiquated and ill equipped many systems were to handle unprecedented demand. For example, while private-sector businesses beefed up the ability to stream TV shows, created apps for food deliveries, and moved offices online, public health officials tracked COVID outbreaks by fax machine.