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Delhi Office of Banking Ombudsman s Flawed Customer Satisfaction Survey Raises Concerns About Resolution Data and Satisfaction Level

Delhi Office of Banking Ombudsman s Flawed Customer Satisfaction Survey Raises Concerns About Resolution Data and Satisfaction Level
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How to spot digital banking fraud

Jun 9, 2021 To prevent becoming the victim of fraudsters, it’s vital to be on guard, especially when using transactional, card-based accounts linked to cheque and savings accounts. “The Office of the Banking Ombudsman recently pointed out these transactional accounts are among the most commonly used accounts, which means they are prime targets for scammers,” says Vijay Naidoo, CIO of Old Mutual Finance. “Scammers are continually finding new ways to gain access to personal banking information and use it to defraud unsuspecting customers. So, banks need to continually upgrade their security systems, while consumers need to be informed and alert. “The more informed you are about the possible risks of digital banking; you are more likely to reduce the possibility of your personal information being compromised.

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