Clarifying when some of the timelines would be for compliance. Just to quickly go over that we are adding into our definition section advisory body, city boards and city commissions. We are giving formerly tier 2 departments until next fiscal year to comply with the parts specifically regarding interpretation and translation. We recognize they may need to make some budget asks to comply so we want to encourage them to do so. We are clarifying telephonic messages do not include employee mailboxes. We are including for complaints received through city boards, city commissions and advisory bodies they will be part of the complaint process. We are adding Additional Information that ocea will provide specifically on complaints to the irc, and so again i know that supervisor yee has additional comments but we really want to emphasize that our goal is not to overburden our departments with these requirements. Many of them exist already but we want to make sure that everyone has the ability to
Well, why dont they sign up . And they said, well, i have no idea. I guess they dont need it. Well, how could they sign up if they dont know about the program and even when they sign up, everything is in english and they dont know how to fill out these forms. Thats when i went ahead with my organization and say, well, were going to do it ourselves. Within two years they went up with the percentage that was a lot more what it looked like in the city in terms of going for the Chinese Community in terms of being enrolled in these programs, going from less than 10 percent to near 30 percent. So a lot of it is because of the Language Access and i get it, you know . In fact, as this stuff is happening even today a neighbor knocked on my door two weeks ago, hes about 90 something and he was shaking and everything and he said oh, last night somebody at midnight tried to break into the back of my home. It was locked and after a little while they left. Did you call the police . No, no, i said wh
Programs . Oh, not too many. They dont feel like they need it. What do you mean they dont need it . Certainly income eligible they are. Well they never sign up. Well, why dont they sign up . And they said, well, i have no idea. I guess they dont need it. Well, how could they sign up if they dont know about the program and even when they sign up, everything is in english and they dont know how to fill out these forms. Thats when i went ahead with my organization and say, well, were going to do it ourselves. Within two years they went up with the percentage that was a lot more what it looked like in the city in terms of going for the Chinese Community in terms of being enrolled in these programs, going from less than 10 percent to near 30 percent. So a lot of it is because of the Language Access and i get it, you know . In fact, as this stuff is happening even today a neighbor knocked on my door two weeks ago, hes about 90 something and he was shaking and everything and he said oh, last
70s and 80s. Nothing was translated and when i asked for it, ill give you a good example, they had a couple thousand slots for subsidized child care and they would come and say, well, how many, you know, people from this community are actually in these programs . Oh, not too many. They dont feel like they need it. What do you mean they dont need it . Certainly income eligible they are. Well they never sign up. Well, why dont they sign up . And they said, well, i have no idea. I guess they dont need it. Well, how could they sign up if they dont know about the program and even when they sign up, everything is in english and they dont know how to fill out these forms. Thats when i went ahead with my organization and say, well, were going to do it ourselves. Within two years they went up with the percentage that was a lot more what it looked like in the city in terms of going for the Chinese Community in terms of being enrolled in these programs, going from less than 10 percent to near 30
Out these forms. Thats when i went ahead with my organization and say, well, were going to do it ourselves. Within two years they went up with the percentage that was a lot more what it looked like in the city in terms of going for the Chinese Community in terms of being enrolled in these programs, going from less than 10 percent to near 30 percent. So a lot of it is because of the Language Access and i get it, you know . In fact, as this stuff is happening even today a neighbor knocked on my door two weeks ago, hes about 90 something and he was shaking and everything and he said oh, last night somebody at midnight tried to break into the back of my home. It was locked and after a little while they left. Did you call the police . No, no, i said why not . Well, if i call i know they dont understand me so why bother calling them. You can see they cant even participate. Since the passage, initial passage of the Language Access ordinance in 2001 San Francisco has made Great Strides in supp