iTWire Thursday, 01 April 2021 11:55 NZ Commerce Commission completes consumer mobile phone bills review Featured
New Zealand’s competition enforcement agency, The Commerce Commission, has completed its review of consumer mobile phone bills following feedback from the telecommunications industry on their plans for providing customers with more “meaningful product and service comparisons” and to guard against overspending.
Completion of the review comes after the Commission published an open letter in September 2020, asking telcos Spark, Vodafone and 2degrees to share their customer service plans. This was accompanied by a report from Schiff Consulting, aspects of which were later contested by the industry.
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