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County 911 to use nurse support for non-emergency medical calls

The Oneida County 911 Center is partnering with a national nursing service to provide an extra level of help for non-emergency situations.

Nurse Navigator program to relieve clogged 911 lines in Oneida County

911 centers are overwhelmed with calls. To help ease the burden, Oneida County is introducing a system to transfer calls to nurses when appropriate.

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