Vishal Garg has apologized to the mortgage company's staff, saying he failed to show adequate respect for the 900 former employees who were let go last week.
"I realize that the way I communicated this news made a difficult situation worse," Better.com founder and CEO Vishal Garg wrote in an email to employees. "I am deeply sorry and am committed to learning from this situation and doing more to be the leader that you expect me to be."
The online mortgage company is facing scrutiny from former employees and on social media, where a video of CEO Vishal Garg firing employees over Zoom drew thousands of reactions.