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EPA Releases Draft MRRE for DIDP and DINP Under TSCA

One-In-Four Satisfied Customers Don t Come Back

According to a study by Vanderbilt University professors Anthony J. Zahorik and Roland T. Rust, up to 40% of satisfied customers don’t come back.

This Customer Could Ruin Your Business

What if I told you that a satisfied customer could ruin your business? Most people think satisfied customers are happy and will come back. At least, it appears that way.

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