A North Sydney barber on the receiving end of a cutting remark from the Optus CEO has issued a blistering response after hearing about her abrupt departure from the telco giant
OPINION Here’s a handy crisis management tip for any business executives suffering a catastrophic service failure - don’t mock your customers. This might.
North Sydney Barbers was forced to turn away customers and close by lunchtime during Wednesday s outage, a decision that cost the business hundreds of dollars.