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In today’s fast-paced business world, success often hinges on one’s ability to adapt, innovate and challenge the status quo. An inspiring example is J.K. Khalil, Mastercard’s General Manager of MENA East, responsible for the UAE, Pakistan, Qatar, Kuwait and Oman. Khalil’s ability to constructively challenge conventions a skill he honed at his alma mater, the University of Chicago Booth School of Business has enabled him to bring fresh perspectives and his own brand of radical candour to the financial industry in the region, and shape his agile approach to problem-solving and innovation.
His ability to think critically, question legacy norms, and analyse emerging data and behavioural trends has made a tangible impact on the strategies he implemented at Mastercard. One instance where Khalil’s Booth-honed qualities made a significant effect was his proposal to revolutionise Mastercard’s payment gateway system in Saudi Arabia. He recounts, “With the rapid developments takin