HMD Global talks about after-sales service and why Nokia maybe again most-trusted brand for Indian customers
From ramping up after-sales service quality to again becoming India s most trusted phone brand, here s what Sanmeet Singh Kochhar, Vice President, HMD Global, told India Today Tech.
Ketan Pratap | April 6, 2021 | Updated 12:43 IST
Highlights
HMD Global now has over 900 physical touchpoints across India that offer repair support for Nokia phones.
It includes over 300 Nokia Mobile Care centres across India and 600 collection points via its RDS partners.
Nokia phones in India come preloaded with the My Phone App, which is a single-window for Support Chat, User guide, FAQs, Care Locator, Warranty, Insurance, and more.