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The Landmark London uses communication channels to recognise staff during pandemic

The Landmark London uses communication channels to recognise staff during pandemic 14th December 2020 2:21 pm Luxury hotel The Landmark London used its digital communication channels during the Covid-19 (Coronavirus) pandemic to motivate and recognise staff. Prior to the pandemic and consequent lockdown in March 2020, many of the hotel’s communications and recognition initiatives were held face-to-face. However, the vast majority of its 500 employees adopted a remote-working policy,so the organisation set out to engage and motivate staff through different means. Nicola Forshaw, director of HR at The Landmark London, says: “We usually have a face-to-face communication and recognition strategy, so when the Coronavirus pandemic started to affect the organisation, we were mindful about how isolated our employees could be while working from home.”

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