“This seemed like a great moment for a well-known coffee shop to actually spend time learning about Vietnamese coffee and introducing the Dallas community to it.”
That comment ignited a litany of threats, with fingers pointed at a coffee shop owner with a reputation being combative on social media and a perplexed coffee bean roaster in Brooklyn. Eventually, Yelp had to step in and order both sides back to their corners.
“I don’t regret anything because I should be able to leave a review for a business. I’m not going to live in fear of Bob,” Vo says, referring to messages she received from Toasted and warnings from others about owner Bob Sinnot.