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On the August horizon: 46 statewide events and program deadlines coming up

On the August horizon: 46 statewide events and program deadlines coming up
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Digitalisierung zur Steigerung von Resilienz und Nachhaltigkeit

Digitalisierung zur Steigerung von Resilienz und Nachhaltigkeit
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Gazing Into Manufacturing and Distribution s 2021 Crystal Ball

Gazing Into Manufacturing and Distribution s 2021 Crystal Ball COVID-19 debunked our belief that digital transformation was already the norm. Here s what will be key in the new year. Dec 21st, 2020 iStock As the final days of a tumultuous 2020 come to a close, Conexiom s Judd Marcello offers his predictions on key trends that will be paramount in 2021: Customer Experience Will be the New Competitive Advantage for B2B (not just B2C) Today, a customer-centric experience is no longer nice-to-have, it’s an expectation in B2C. But when it comes to B2B, most businesses are still light years behind their B2C counterparts. We live in an experience-focused economy, which means as B2B leaders, we can’t force buyers to change their behavior to meet our solution. It just won’t happen. Instead, as we head into the year ahead, we must conform our solutions to give customers what they want when they need it in order to succeed. As expectations evolve, our solutions must be lean

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