Brenda Rowles, 78, of Chandler s Ford, Hampshire, is furious with the telecommunications giant after she lost the phone number that she s had since December 1970.
Landlines are to be run through broadband under its new service Digital Voice, and BT said the next areas to be upgraded are the North West and London this autumn.
After agreeing to a deal to allow elderly homeowners the chance to delay installation by 12 months, BT is quietly raising the age from when you can delay installation to 75.
After agreeing to a deal to allow elderly homeowners the chance to delay installation by 12 months,BT is quietly raising the age from when you can delay installation to 75.