Macquarie Telecom has upgraded Perth disability services provider Rocky Bay s network connectivity and its technology stack.
The upgrade came as Rocky Bay sought to improve efficiencies, digitise traditionally manual processes and pioneer neuro rehabilitation assistive technologies.
Rocky Bay provides services for Western Australians living with disability. The organisation employs more than 1000 people in roles including support work, occupational therapy, dietetics, nursing and accommodation services.
MacTel enabled Rocky Bay to enhance mobile communication between staff, transition therapy appointments online and deploy some assistive technologies.
MacTel also enabled a number of updates to workplace processes at Rocky Bay in response to the COVID-19 pandemic, including the enhancement of mobile communication to automate shift covering and switching between staff, who can now also exchange urgent information about customers; as well as a transition from in-person therapy to a
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