Synopsis
COAI, which represents telcos Reliance Jio, Bharti Airtel and Vodafone Idea, said that apps don’t have any obligation to ensure privacy, while telcos need to adhere to strict conditions on confidentiality and protection of privacy of communication.
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Carriers have cited examples around data privacy and lawful interception among several others to point out the absence of a level playing field.
Mumbai: Telcos have cited WhatsApp’s recent privacy policy changes as an example of how over-the-top (OTT) communication players, or apps, have no obligation to ensure privacy of consumers, while underlining the need to regulate such entities to bring them on par with carriers which offer similar services but are bound by licence norms.