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HK-based airline company apologizes, vows serious investigation after passenger complains cabin crew discriminate non English speakers

Cathay Pacific Airways, a Hong Kong-based airline, issued an apology on Monday evening, vowing to seriously investigate and handle the incident after a passenger had complained that its cabin crew kept using discriminatory words against non English-speaking passengers on board. Netizens said it’s not the first time such discrimination had been identified, and they asked Cathay Pacific to thoroughly address the problem.

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