Nota raises $5M to boost growth of B2B SaaS Helpfeel for self-service support
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Nota, Inc., makers of Gyazo, Scrapbox, and Helpfeel, has raised $5M from leading investors including One Capital and Salesforce Ventures Japan. The funding will be used to expand sales and marketing and to boost growth of Helpfeel, an instant FAQ B2B SaaS that enables high rates of self-service by customers and reduces support costs.
Shinji Asada of One Capital, Isshu Rakusai of Nota, and Takuya Hosomura of Salesforce Ventures. (Left to Right)
Helpfeel achieves a 98% FAQ search hit rate with its unique Intent Prediction Search technology. It reliably displays the most suitable FAQ page to solve a customer s problem by being able to respond to search terms that may be ambiguous, emotional, or misspelled.
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Net Protections Holdings, Inc., headquartered in Tokyo’s Chiyoda Ward, Shin Shibata, CEO, decided to execute a capital increase through third party allocation, receiving approximately six billion yen from JCB Co., Ltd, headquartered in Tokyo’s Minato Ward, Ichiro Hamakawa, Chairman and CEO. This round of capital acquisition increases JCB’s investment stake in Net Protections Holdings to 10.24%. At the same time, the two companies will begin a business alliance in the buy now, pay later (BNPL) market both within Japan and abroad.
Net Protections Implements Major Capital Alliance with JCB (Graphic: Business Wire)
Objectives for the Capital Alliance
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Net Protections Holdings, Inc., headquartered in Tokyo s Chiyoda Ward, Shin Shibata, CEO, decided to execute a capital increase through third party allocation, receiving approximately six billion yen from JCB Co., Ltd, headquartered in Tokyo s Minato Ward, Ichiro Hamakawa, Chairman and CEO. This round of capital acquisition increases JCB s investment stake in Net Protections Holdings to 10.24%. At the same time, the two companies will begin a business alliance in the buy now, pay later (BNPL) market both within Japan and abroad.
This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20210226005023/en/
Net Protections Implements Major Capital Alliance with JCB (Graphic: Business Wire)
Net Protections Implements Major Capital Alliance with JCB, Acquiring Roughly Six Billion Yen, Strengthening the Business Alliance apnews.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from apnews.com Daily Mail and Mail on Sunday newspapers.