A former Southwest Airlines customer-service agent has been indicted and charged with fraud for allegedly making and selling travel vouchers worth nearly $1.9.
DaJuan Martin, a former Southwest Airlines customer service agent at Chicago's Midway Airport, has been charged on 12 wire fraud counts in a million-dollar voucher-selling scheme.
Federal prosecutors accuse DaJuan Martin of making and selling nearly $1.9 million in travel vouchers using phony names. He allegedly sold them at less than face value.
According to a federal indictment released Tuesday, Dajuan Martin, 36, from Bolingbrook, Ill., worked as a customer service representative with Southwest in Chicago from Nov. 2018 to June 2022 and would use fake customer names to generate the “Southwest Luv Vouchers” without the airline’s knowledge.