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Eagerly-awaited Amazon officially opens shop in SA

The US-based e-commerce giant has officially gone live with its much-anticipated online marketplace in South Africa.

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Amazon launch in South Africa on 7 May, the necessary war for efficiency

Amazon launch in South Africa on 7 May, the necessary war for efficiency
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The long-awaited Amazon opens its official shop in SA

The long-awaited Amazon opens its official shop in SA
exbulletin.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from exbulletin.com Daily Mail and Mail on Sunday newspapers.

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Threat of customer push-back against AI looms large

Threat of customer push-back against AI looms large
it-online.co.za - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from it-online.co.za Daily Mail and Mail on Sunday newspapers.

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AI and chatbots: Useful CX tools or nuisance?

When implementing AI and chatbots to connect with customers, there must be a balance of machine intervention and human empathy.

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