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november. they average over 60 calls a month. they said no lives were lost or put at risk. the county of santa clara dispatching our ambulances. and there were some times where those ambulances were not in the correct position or the correct ambulances weren t being dispatched. we worked again very closely with the county to rectify those issues, so it s a combination of things. the company has been fined $4.7 million. over all the average response time is in line with other service providers and san francisco san francisco averages 8 seconds under the goal of 5 minutes. san mateo s goal is, and contra costa 11:45 is the goal, the average 7 minutes 30 seconds. we have increased number of ambulances and paramedics and em ts that respond to 911 emergency medical calls throughout santa clara county. this increase in staffing has ensured that we have been in compliance since s about her ration. reporter: and santa clara county says it is satisfied with the response to the

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