shops. put your managers on notice. if we send a mystery shopper in, a white dude and a black dude and we find that you denied one guy the bathroom key or gave one guy a free latte or whatever they are called and didn t give it to the other guy, if you are in violation of starbucks policy we re going to fix it. shutting the stores down is going to get starbucks a lot of business. they re trying to do something for american equality and race relations. laura: i m not willing to throw people under the bus for something we don t know the full context of. the michael brown deal in st. louis was horrible and ferguson, the whole city blocks burned down. african-american business owners had their stores destroyed. and we find out, this is not how it was described.