Mediclinic Middle East has signed a contract with Joint Commission International (JCI), a global leader for healthcare patient safety and quality of care, to receive high reliability training. High reliability in healthcare refers to patient care that is consistently excellent and safe over long periods of time across all services and settings. High reliability organisation (HRO) industries include commercial aviation and nuclear power.
The process of becoming a HRO in healthcare involves adopting Robust Process Improvement (RPI) methods, a combination of Lean Six Sigma and change management processes, to empower the workforce to achieve zero harm for patients, caregivers and staff. The benefits of high reliability include a positive impact on clinical outcomes, patient satisfaction, employee engagement and financial performance.
Mediclinic Middle East has signed a contract with Joint Commission International (JCI), a global leader in healthcare patient safety and quality of care, t..