In the hospitality industry, managing multiple properties transcends simply expanding the number of locations; it involves elevating the guest experience to new heights. At the core of this strategy is the creation of a unified guest profile, ensuring that guests enjoy a seamless experience across different venues within the same hotel chain. This integration is not just convenient but essential for fostering guest loyalty and enhancing satisfaction.
Stayntouch, a global leader in cloud hotel property management systems (PMS), is proud to announce that it has delivered unprecedented levels of system performance and reliability, leading to a 96 percent customer retention rate of its hotel customers.
Dallas, Texas DerbySoft, the leader in high-performance distribution services, announces a new partnership with Langham Hospitality Group, a collection of luxury properties set on four continents. This new partnership brings DerbySoft Connectivity Technology straight into the Property Management Systems of 29 properties globally.