Leading hotel point of sale vendor Xn Global Systems Inc. is delighted to announce that it is working with the School of Hospitality and Tourism Management ( “SHTM”) at the University of South Florida (“USF”) to help them develop their students in food & beverage management. As part of this partnership Xn Global Systems will provide the SHTM at USF with a full working xnPOS point of sale system, including workstation, tablet and guest QR code based ordering and payment modules
Guest communication plays a key role in the hotel guest experience. It influences guest booking decisions, sets expectations prior to arrival, and ensures guests feel welcome and well taken care of during their stay. In recent years, however, customer communications have changed dramatically. The number of communication channels has expanded, with companies implementing an average of 3.5 new channels as a result of the pandemic. More consumers are choosing to interact with businesses on digital channels over in-person or the telephone.
NAU’s School of Hotel and Restaurant Management (HRM) with the NAU Franke College of Business is offering a new online graduate certificate in Hospitality Innovative Technology (HIT) equipping you with the real-world skills needed in the workplace today.