But after taking it home and checking with a friend she realised it ran solely on petrol, despite it being advertised as a hybrid on the vehicle offer, sale agreement and consumer information notice. McHerron said Lockyer “promptly complained” to the dealership but was told she should have been aware it was not a hybrid and that it would not be refunding the purchase price or returning her trade-in vehicle. Lockyer “formally rejected” the car in an email 10 days later, which the dealership did not accept. It then changed its mind in March, agreeing to refund the full purchase price and stating it would be processed the following week.