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Amelia Recognized as a Leader in Intelligent Virtual Agents and IT Automation by Global Analyst Firm Zinnov New report on Hyper-Intelligent Automation highlights Amelia s market leadership. News provided by Share this article NEW YORK and LONDON, May 11, 2021 /PRNewswire/ Amelia, the largest independent leader in enterprise Artificial Intelligence (AI), announced today that it has been recognized as a Leader in Intelligent Virtual Agents (IVA) and IT Automation categories in the latest Amelia Recognized as a Leader in Intelligent Virtual Agents and IT Automation by Global Analyst Firm Zinnov The evaluation of IVAs was based on key parameters such as channels supported, deployment, intelligent capabilities, and use case coverage. Zinnov scored Amelia the highest compared to other vendors in each of these areas of assessment, commending Amelia for its robust capabilities in intent recognition, contextual understanding, and natural language capabilities, and its strong cap

New yorkUnited statesCity ofUnited kingdomChetan dubeNischay mittalIt service managementArtificial intelligenceIntelligent virtual agentsHyper intelligent automationMicrosoft active directoryAutomation anywhereGlobal headZinnov zonesLeadership zoneMost human